Gateway 920 Manuale Utente

Chapter 6: Troubleshooting

www.gateway.com

Try these steps first before going to the following sections:

■

Make sure that the power cord is connected to your server and an AC outlet 
and that the AC outlet is supplying power.

■

If you use a UPS, make sure that it is turned on and is rated to handle the 
power required by your server.

■

If you added or removed server components before the problem started, 
review the installation procedures you performed and make sure that you 
followed each instruction. You may need to remove the device, uninstall 
the device’s software, then reinstall the device.

■

If an error message appears on the screen, write down the exact message 
before calling Gateway Technical Support.

■

Restart your server, then press and hold F2 to open the BIOS Setup utility. 
Check your configuration settings.

■

If an error occurs in a program, see its documentation or online help.

If you have problems after installing a new CMOS battery, try each of the 
following items, closing the case and restarting the server after each try:

■

Restart your server, then press and hold F2 to open the BIOS Setup utility. 
Correct any discrepancies.

To avoid bodily injury, do not attempt to troubleshoot your 
server problem if:

■

The power cord or plug is damaged

■

Liquid has been spilled into your server

■

Your server was dropped

■

The case was damaged

Instead, unplug your server and contact a qualified 
computer technician.