Gateway 920 Manuale Utente

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Chapter 6: Troubleshooting
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Open your server and make sure that the cables are connected correctly 
to the diskette drive and the system board. The red-striped edge of the data 
ribbon cable indicates Pin 1 and corresponds with Pin 1 on the diskette 
drive (typically on the side farthest from the power supply connection). 
If necessary, reverse one end of the cable so the red-striped edge of the 
data ribbon cable faces Pin 1 on the diskette drive. Make sure that the pins 
are not bent or misaligned. For more information, see 
.
Expansion cards
Your server does not recognize an expansion card
Restart your server.
Make sure that you have installed the necessary software or driver. For more 
information, see the card’s documentation.
Reseat the card. For more information, see 
Install the card in a different slot.
Hard drive
The hard drive cannot be accessed, or you receive a “General failure 
reading drive C” error message
If a diskette is in the diskette drive, eject it and press the reset button to 
restart your server.
Press the reset button to restart your server.
Use GWScan to test the hard drive. For more information, se
.
Open your server and make sure that the cables are connected correctly 
to the hard drive and the system board. For more information, see 
.
If your server has been subjected to static electricity or physical shock, you 
may need to reinstall the operating system.