Cisco Systems Servers Manuale Utente

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Cisco Secure ACS 3.0 for Windows 2000/NT Servers User Guide
78-13751-01, Version 3.0
Appendix A      Troubleshooting Information for Cisco Secure ACS
Browser Issues
Browser Issues
Condition
Recovery Action
The browser cannot bring up the 
Cisco Secure ACS HTML 
interface.
Open Internet Explorer or Netscape Navigator and choose Help > 
About
 to determine the version of the browser. See 
 for a list of browsers supported by 
Cisco Secure ACS and the Release Notes for known issues with a 
particular browser version.
 For information about various network scenarios that affect remote 
administrative sessions, see 
.
The browser displays the Java 
message that your session 
connection is lost.
Check the idle timeout value for remote administrators. This is in 
the Administration Control window. Increase the value as needed.
Administrator database appears 
corrupted.
The remote Netscape client is caching the password. If you specify 
an incorrect password, it is cached. When you attempt to 
reauthenticate with the correct password, the incorrect password is 
sent. Clear the cache before attempting to reauthenticate or close the 
browser and open a new session.