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7. Troubleshooting 
GT-541 
75 
7-2. Solving Print Quality Problems 
Use the table below    to solve print quality problems. 
Problem 
Cause 
Solution 
The graphic application’s 
settings are not appropriate. 
Maybe CYMK mode is being 
used for data. 
See “4-2 Setting the 
Application’s Print Condition" 
and modify the artwork. 
Print is faded. 
The print condition is not 
appropriate. 
See “4-3. Setting the Printer 
Driver Condition” and select 
proper Vivid Processing & Ink 
Volume. 
 
Ink in the Ink Cartridge may be 
getting low. 
See “6-1-1. Replacing the Ink 
Cartridge”. 
Your print has horizontal stripes 
(banding). 
Some nozzles misfired by 
checking the Nozzle Check 
Pattern (see "7-2-3. Checking 
Print Quality with Nozzle Check 
Pattern "). The Print Heads need 
to be cleaned. 
Press the Head Cleaning Button 
to clean the Print Heads. Or 
select "Head Cleaning" menu 
and try "Powerful Cleaning". 
After Head Cleaning, check the 
nozzles with "Nozzle Check 
Pattern. If repeating this 5 times 
does not solve the problem, see 
“7-2-2. Cleaning the Print 
Heads”. 
 
Printing by wider gaps between 
Print Heads and printed medium 
or printing on very high 
absorbent material.   
Select "uni-directional" of Print 
Direction. See
“
7-2-4. Changing 
the Print Direction”. 
The ink runs and blurs on the 
edge. 
Too much ink is used. 
Adjust the Ink Volume. See 
“4-3-6. Selecting the Ink 
Volume”. 
 
Using a thin T-shirt that is not 
made with 100% cotton. 
Adjust the ink volume. 
The outlines of printed image 
are not clear, or texts and 
outlines are printed doubled. 
The Platen height may be 
wrong. with a too large gap.. 
Adjust the Platen Height. See 
“4-5. Placing the T-shirt on the 
Platen”. 
T-shirt is smudged with ink.   
Print Heads hit garment   
Keep the surface flat (esp. both 
edges) and take care in 
removing the wet T-shirt.. 
 
The Platen Sheet needs to be 
replaced and is dirty. 
See “6-1-4. Replacing the Platen 
Sheet". 
Ink dots smudged yellow area 
where is next to black area.   
Select Yellow / Black Printing of 
Printer Driver. 
See “4-3-7. Setting Yellow / 
Black Printing”.