Breville BES870 Manuale Utente

Pagina di 20
34
35
TROUBLESHOOTING 
PROBLEM
POSSIBLE CAUSES
WHAT TO dO
Coffee is too cold
Cups not preheated
Preheat cups. Refer to 
‘Pre-Warming The Cups’, 
page 21.
Milk not heated enough 
(if making a cappuccino 
or latté)
When the base of the jug 
becomes too hot to touch 
this is when the milk 
is heated at the correct 
temperature. Refer to 
‘Texturing Milk’, page 23.
No crema
Coffee is not tamped 
firmly enough
Refer to ‘Coffee Dose and 
Tamping’, page 13 and 22.
Coffee grind is too 
coarse
Ensure you use a suitable 
espresso grind. Refer to 
‘Setting The Grind Size’  
on page 12 and 21.
Ground coffee is not 
fresh
Change old beans with 
fresh roasted or pre-
ground. Ground coffee 
should not be kept for 
longer than a week.
Filter holes are blocked
Use the fine pin on the 
cleaning tool to clear the 
holes. Refer to ‘Cleaning 
The Filters’, page 30.
Machine is making 
pulsing/pumping sound 
while extracting coffee or 
steaming milk
The machine is 
carrying out the normal 
operation of the 15 bar 
pump
No action require as this is 
the normal operation of  
the machine.
TROUBLESHOOTING 
PROBLEM
POSSIBLE CAUSES
WHAT TO dO
Coffee runs out around 
the edge of the filter 
holder
Filter holder is not 
inserted in the group 
head properly
Refer to ‘Inserting The 
Portafilter’, page 23.
There are coffee 
grounds around the 
filter rim
Clean any excess ground 
coffee from the rim of the 
filter holder to ensure a 
proper fit into the brew 
head.
Too much ground coffee 
in the filter
Refer to ‘Adjusting the 
Grind Amount’, page 13 
and 22.
Ground coffee has been 
tamped too firmly
Refer to ‘Coffee Dose  
and Tampering’, page 13 
and 22.
Incorrect filter for 
amount of ground  
coffee used
Ensure you use the small 
filter for 1 cup of coffee and 
the larger filter for 2 cups 
of coffee.
Coffee extracts as drops 
from the portafilter
The water tank is empty 
or low
Refer to ‘Filling The Water 
Tank’, page 12.
Coffee grind is too fine
Ensure you use a suitable 
espresso grind. Refer to 
‘Setting The Grind Size’ on 
page 12 and 21.
Machine is blocked by 
mineral deposits
Decalcify the machine. 
Refer to ‘Decalcifying’, 
page 27.
Grinder safety clutch has 
activated
Overfilled filter basket 
causing the chute  
to backfill.
Clean and clear grinder 
and chamber
Machine is making a loud 
and continuous pumping 
noise
Water tank is empty
Refer to ‘Filling The Water 
Tank’, page 12 .
Water tank is not 
securely in place
Refer to ‘Filling The Water 
Tank’, page 12 .