Breville BES870 Manuale Utente

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37
TROUBLESHOOTING 
PROBLEM
POSSIBLE CAUSES
WHAT TO dO
No steam is generated
Machine is not turned 
On
Ensure the machine is 
plugged in, switched On 
at the power outlet and the 
POWER button is pressed 
On.
Water tank is empty
Refer to ‘Filling The Water 
Tank’, page 12.
Steam Dial is not in 
STEAM position
Turn the steam dial to the 
STEAM position.
Steam Wand is blocked
Use the pin on the cleaning 
tool to clear the opening. If 
the steam wand continues 
to be blocked remove the 
tip of the steam wand using 
the spanner in the middle 
of the cleaning tool. Refer 
to ‘Care and Cleaning’, 
page 30.
Milk is not creamy after 
texturing
Not enough steam
Steam wand may be 
blocked. Refer to ‘Care  
and Cleaning’, page 30.
Use cold fresh milk.  
Refer to ‘Texturing Milk’, 
page 23.
Machine is not working
The safety thermal-cut 
may have activated due 
to the pump or grinder 
overheating.
Turn the machine off and 
allow to cool for about  
30–60 minutes.
TROUBLESHOOTING 
PROBLEM
POSSIBLE CAUSES
WHAT TO dO
No ground coffee coming 
from grinder
No coffee beans in 
hopper
Fill hopper
Blocked grinder chute
Clean and clear grinder 
chamber and chute. 
Refer to ‘Advanced Grinder 
Cleaning’, page 29
Water / moisture in 
grinder chamber  
and chute
Clean and clear grinder 
chamber and chute. 
Refer to ‘Advanced Grinder 
Cleaning’, page 29
Grinder does not start 
when micro switch is 
pressed. 
Bean Hopper safety 
interlock is open 
FILTER SIZE LEDs are 
both flashing (hopper is 
not correctly in place)
Remove hopper, check for 
debris and then replace 
the hopper into the correct 
location
Too much/too little 
ground coffee is being 
delivered to the filter 
basket
Grind amount settings 
are incorrect for 
particular grind size
Use the grind amount dial 
to increase or decrease the  
grind amount
Too much/too little 
espresso is being 
delivered to the cup
Grind amount settings 
and or grind size require 
changing
Reset the machine to 
defaults or re-program new 
coffee dose settings
Grinder is making a loud 
‘ratchet’ noise
Blockage or foreign 
object in grinder
Switch the grinder Off 
immediately. Remove 
hopper & clear blockage in 
the chute. Remove Upper 
Burr and clear Lower 
Burr. Refer to ‘Cleaning of 
Conical Burrs’ on page 29