Insys MoRoS ISDN 1.1.1 11-02-06-02-01.005 Manuale Utente
Codici prodotto
11-02-06-02-01.005
FAQ
MoRoS Modem/ISDN
38
June 06
8 FAQ
In the following some questions are described, which – from experience – may occur
during the installation.
during the installation.
The configuration page of the MoRoS cannot be found. The browser window shows an
error message.
error message.
Possible causes:
¾
The network cable between MoRoS and the PC was not properly connected.
¾
The cables for the network and the modem or ISDN were exchanged.
¾
A wrong IP address was entered in the URL bar.
¾
The PC is not in the same network as the MoRoS.
If the MoRoS IP address is unknown, resetting to the factory defaults will result in the
MoRoS being available at the IP address 192.168.1.1 again. Resetting, however, will reset
all settings to the standard values.
MoRoS being available at the IP address 192.168.1.1 again. Resetting, however, will reset
all settings to the standard values.
If the MoRoS can still not be reached, this means that the PC is in another network than
the MoRoS. In this case, the IP address and the sub network mask of the PC must be
adjusted (see Chapter 5.1).
the MoRoS. In this case, the IP address and the sub network mask of the PC must be
adjusted (see Chapter 5.1).
When no connection with the MoRoS can be established at the initial start-up, the
network card must be checked for the configuration or function.
network card must be checked for the configuration or function.
Dial-Out doesn’t work. A packet which needs to be picked up from another than the local
network, will not result in an established connection. The “DATA” LED will light up green for
a short time and will immediately go out again.
network, will not result in an established connection. The “DATA” LED will light up green for
a short time and will immediately go out again.
Notes regarding this problem can be found under the menu item “System” of the
configuration surface. The box “System data” lists the last ten messages of the
integrated communication module.
configuration surface. The box “System data” lists the last ten messages of the
integrated communication module.
Possible causes:
¾
The configuration has errors. If the MoRoS is located behind a phone system, the
dialing code “0” must possibly be dialed. Some systems require a comma after the
„0“. This will delay the dialing procedure after the zero. It may in addition be
necessary to set the modem settings option“Wait for dialing tone” to “No”.
„0“. This will delay the dialing procedure after the zero. It may in addition be
necessary to set the modem settings option“Wait for dialing tone” to “No”.
¾
Blacklisting: The remote terminal cannot establish a PPP connection and
terminates the connection after a call. In this case, the MoRoS will constantly re-
attempt to establish a connection. After the twelfth unsuccessful attempt, the
integrated communication module is no longer allowed to call this phone
number; the communication module is "blacklisted”. In this case, the MoRoS can
attempt to establish a connection. After the twelfth unsuccessful attempt, the
integrated communication module is no longer allowed to call this phone
number; the communication module is "blacklisted”. In this case, the MoRoS can