ReplayTV rtv4040 Guida Utente
Guide to ReplayTV
74
Troubleshooting
Problem
Solution
ReplayTV is connected to my TV, but I don’t
see the Quick Setup screen.
see the Quick Setup screen.
• Confirm that the correct line input is selected on your TV. (Press the TV/Video button on your TV
to cycle through inputs.)
• Confirm that ReplayTV is not in standby mode by pressing the ReplayTV button on the remote
control. Verify that the red POWER light on the unit is illuminated.
• If you are using an A/V receiver in your setup, verify that the input source is the same as the out-
put source going to your television. For example, if you are using an S-Video output to connect
your ReplayTV to an A/V receiver, you will need to use an S-Video output to connect your A/V
receiver to your TV. This is a limitation of most A/V receivers.
your ReplayTV to an A/V receiver, you will need to use an S-Video output to connect your A/V
receiver to your TV. This is a limitation of most A/V receivers.
When setting up ReplayTV, the correct cable
company does not appear as a menu item in
Setup.
company does not appear as a menu item in
Setup.
• Contact ReplayTV Customer Care by phone at (800) 933-5899. Please provide the following
information: 1) Complex name (if applicable), 2) Community, 3) State, 4) Cable Provider’s
Name, 5) Cable Provider contact information, and 6) Problem description. In most cases, the cor-
rect information can be added to the ReplayTV Service database within 48 hours.
Name, 5) Cable Provider contact information, and 6) Problem description. In most cases, the cor-
rect information can be added to the ReplayTV Service database within 48 hours.
The ReplayTV remote does not respond when
I press a button.
I press a button.
• Replace the batteries in the remote control with 2 new AA batteries.
When I select a channel in the Channel Guide,
the channel number does not change on my
satellite receiver or cable box.
the channel number does not change on my
satellite receiver or cable box.
• If you’re using an IR blaster connection to control channel changing, verify that you have affixed
the IR blaster directly over the IR detector on your cable box or satellite receiver.
• Confirm that you have selected the correct IR code for your cable box or satellite receiver.