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Print a Settings List at the Device and perform these tasks: 
1. Under 
the 
Ethernet Settings
 data label on the List, verify that your communications speed is 
correctly set for your network and that you have a MAC address listed.  The driver for your NIC works 
at the Media Access Control (MAC) layer of the protocol stack.  If no MAC address is shown, you 
have either a bad NIC or no NIC at all.  Replace or install the Network Interface Card. 
2. Under 
the 
CentreWare Internet Services 
data label, verify that this feature is enabled.  If it is NOT, 
enable it following the instructions supplied in the Network Connectivity section of this guide. 
3. Under 
the 
TCP/IP
 data label, determine the method being used to assign TCP/IP addressing to the 
Device.  Verify that the IP Address, Subnet Mask, and Gateway addresses are correct for your 
network and have NOT changed from their previous settings.  Note:  The use of DHCP (the DHCP 
Server) with a short "lease" time can cause the Device to be assigned a new IP Address when it is 
powered off for an extended period of time.  This will interrupt communications with workstations 
using the "old" IP address.  If you do not want the IP address to be subject to constant changes, 
either increase the lease time at the DHCP Server, or use the Static IP Addressing method as 
described in the TCP/IP Protocol Configuration procedure in the NOS selection section of this 
guide. 
4. Under 
the 
Salutation
 data label, verify that Salutation is enabled.  If this protocol is NOT enabled, 
you will not be able to retrieve your scanned jobs from the Device's Hard Drive.  To enable the 
protocol, follow the instructions supplied in the Before You Start section of the Scanning to the 
Device's Hard Drive
 topic, in the Options section of this guide. 
At the Device 
1.  Verify that you have correctly set up your Mailbox as stated in the Setting Up Mailboxes section of 
the Scanning to the Device's Hard Drive topic, in the Options section of this guide. 
2.  Scan a test document to your Mailbox as stated in the Scanning to Mailboxes section of the 
Scanning to the Device's Hard Drive
 topic, in the Options section of this guide.