Xerox FreeFlow Print Manager Support & Software Documento

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FreeFlow Print Manager 8.0 CED.doc
 
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Protecting Against Virus Attacks 
A virus is a software program that replicates itself trying to infect as many files and computers as 
possible. A virus may spread through the sharing of files between computers, through e-mail, or 
through exposed network connections. Viruses may damage data, cause the computer to crash, 
display messages, impose performance implications, expose security holes, or lie dormant. 
Protecting FreeFlow products from virus contamination 
Xerox’s Role:
 Xerox takes special precautions to ensure the software is shipped free from 
computer virus contamination. Xerox Customer Support Engineers also take care when 
performing service on the equipment so software viruses are not introduced into the system. 
Customer’s Role: We strongly recommend that the customers invest in a virus detection 
software application to continue to protect their FreeFlow products from viruses.  The customer is 
responsible to validate that the virus software does not interfere with the normal operation of the 
FreeFlow software product. 
Computer viruses are best detected by virus detection and control application software that is 
accepted by the PC industry.  Some of the virus detection and control applications available to, 
and widely used by, the PC industry include: 
•  Norton Anti-Virus by Symantec 
•  VirusScan NT by Network Associates, Inc. 
To ensure maximum protection from new viruses, update or upgrade your virus detection 
software frequently. 
We strongly recommended that you incorporate the following guidelines to help keep your 
FreeFlow products free from viruses and prevent any issues caused by viruses: 
•  On a regular basis (weekly), run virus detection software on all FreeFlow product workstations. 
•  In the event you find a virus on a FreeFlow product workstation, do not remove the virus. 
Instead, cancel the virus detection and back up the entire hard drive. NOTE: This is to protect 
the data in the event of corruption during the course of the virus removal.
 The virus can then 
be removed using the procedures supplied with the virus protection software. 
Protecting Against Power Issues 
Changes in power can effect computer equipment and cause software/hardware damage and file 
corruption requiring possible service call and possibility of need to reload system software that 
can cause downtime.  
We strongly recommended that the FreeFlow product hardware be kept on a dedicated electrical 
line with an Uninterruptible Power Supply, Surge Protection, and Power Fluctuation Protection.