Xerox FreeFlow Print Manager Support & Software Documento
FreeFlow Print Manager 8.0 CED.doc
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Hints & Tips
• Ticket or status data caching for the IPP printers (e.g. DocuSP IPP printers and EFI IPP
Printers) and Creo Printers.
Due to real time data pulling from printer will take longer time, some customers do not want
the pulling delay. There are some changes in the pulling behavior in order to accommodate
this request. Here is some caching behavior that should be aware of.
the pulling delay. There are some changes in the pulling behavior in order to accommodate
this request. Here is some caching behavior that should be aware of.
The first time a printer is selected the UI will be blocked while we gather the printer
information. This will also occur if we are never able to communicate with the printer. After the
data is retrieved the UI is released and populated. The pulled data is then stored in a cache
file. The next time the printer is selected the UI is not blocked and the cached data is loaded.
In the background we will gather the printer data and overwrite the current cache.
information. This will also occur if we are never able to communicate with the printer. After the
data is retrieved the UI is released and populated. The pulled data is then stored in a cache
file. The next time the printer is selected the UI is not blocked and the cached data is loaded.
In the background we will gather the printer data and overwrite the current cache.
For stock library the cached data is read whenever the printer is selected or the stock library
dialog is shown. In the case of the printer supported attributes the only time the cache is read
is when the printer is selected.
dialog is shown. In the case of the printer supported attributes the only time the cache is read
is when the printer is selected.
• Printing data logging – LastPrintLog and LastPrintTicketLog
The main purpose of this printing data logging capability is to assist the diagnosis of the
printing problem in the field. For the applications (i.e. Print Manager, Print Manager –
Advanced Print Path, Process Manager, Express to Print and Web Services) that utilize the
Print Manager printing mechanism, a last print log and ticket log will be generated. Both of the
logs can be found in C:\Program Files\xerox\FreeFlow\Logs\System\. Each print submission
will overwrite the previous files with the newest data. The last print log contains information
about the document sent as well as the printer sent to along with a listing of some of the
components the job passed through. These components can also report any failure
encountered in greater detail than the message reported to the user. Within the last print
ticket is an exact copy of the ticket data sent to the printer.
printing problem in the field. For the applications (i.e. Print Manager, Print Manager –
Advanced Print Path, Process Manager, Express to Print and Web Services) that utilize the
Print Manager printing mechanism, a last print log and ticket log will be generated. Both of the
logs can be found in C:\Program Files\xerox\FreeFlow\Logs\System\. Each print submission
will overwrite the previous files with the newest data. The last print log contains information
about the document sent as well as the printer sent to along with a listing of some of the
components the job passed through. These components can also report any failure
encountered in greater detail than the message reported to the user. Within the last print
ticket is an exact copy of the ticket data sent to the printer.