Xerox DocuColor 12 Printer with Matchprint Professional Server Guida Utente

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Matchprint Professional Server for Xerox DocuColor 12 User Guide 
©2002 Kodak Polychrome Graphics. All Rights Reserved. 
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When trying to duplex a 
job, the back of the first 
page is blank. 
If you want to reverse print while duplexing, you should NOT use 
the application's "Reverse Printing" feature. Printing odd 
numbered page documents with PPD options set to "reverse 
print" and "duplex," and using a spooler with "duplex on," but 
"collate off," causes page 1 to print with no back page. This 
occurs because the application sends the pages in reverse order. 
The Matchprint server only sees a duplex job with an odd number 
of pages. Consequently, a blank page gets tacked on after the 
last page, which in this case is page 1. 
  
AdobePS only - 
Duplexing issues. 
  
Turning duplexing on de-activates media types that do not 
support duplexing. However, selecting media types that do not 
support duplexing does not turn off the duplexing option. 
Selecting a media that shouldn't duplex, then turning on 
duplexing, does not disable the non-duplexing media. To resolve 
this issue, turn duplexing off, select Normal Bond and then turn 
duplexing back on. 
  
All my hot folder jobs are 
gone! 
If when first creating/selecting a Hot Folder, it already contains 
files, a dialog displays a warning that processed files will be 
deleted. All files placed into a Hot Folder are deleted after 
printing! 
  
I can't get my TIFF-IT 
files to process from a 
Hot Folder. 
TIFF-IT files (fp, ct, and lw) should be copied to the Matchprint 
Server into a known storage location (not a hot folder). Then a 
shortcut of the fp file should be copied (not moved) to the local 
hot folder. Once files are processed or RIP'ed from a Hot Folder, 
they are deleted. It is the intention of Hot Folders to delete files 
after processing because they are active RIP directories, not 
storage locations. 
  
My Macintosh Chooser 
doesn't know which PPD 
file to use. 
If the Chooser cannot determine which PPD file to use, or if the 
Select PPD button is clicked, another dialog opens and prompts 
you to select a PostScript Printer Description File from the ppd 
folder listing. Click on the DocuColor12 (KPG) PPD and then 
click on the Select button. For complete installation instructions, 
go to Macintosh Client PPD Installation, located under Installing 
Matchprint Professional Server Software
  
I recently installed new 
software on my 
computer. After that, I 
started having trouble 
with my system. 
  
If you are experiencing difficulty with your system and you 
recently installed new software on the computer, try reinstalling 
Service Pack 3 for Windows 2000.