Cisco Cisco Content Security Management Appliance M1070 Guida Utente
C H A P T E R
7-1
AsyncOS 8.2 for Cisco Content Security Management User Guide
7
Managing the Spam Quarantine
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Understanding the Spam Quarantine
A Spam Quarantine holds spam and suspected spam messages for email users in your organization. The
spam quarantine provides a safeguard mechanism for organizations that are concerned about “false
positives” — that is, legitimate email messages that are quarantined or deleted as spam. This feature
allows end users and administrators to review messages that are flagged as spam before making a final
determination. In addition, if you enable the safelist/blocklist feature, end users (email users) can
exercise control over which messages are marked as spam.
spam quarantine provides a safeguard mechanism for organizations that are concerned about “false
positives” — that is, legitimate email messages that are quarantined or deleted as spam. This feature
allows end users and administrators to review messages that are flagged as spam before making a final
determination. In addition, if you enable the safelist/blocklist feature, end users (email users) can
exercise control over which messages are marked as spam.
Note
Policy, virus, and outbreak quarantines are distinct from the spam quarantine. For more information, see
the documentation for your Email Security appliance and
the documentation for your Email Security appliance and
A local Spam Quarantine resides on an Email Security gateway appliance. You can also have messages
sent to an external Spam Quarantine, which resides on a separate content security appliance — typically
a Cisco Content Security Management appliance.
sent to an external Spam Quarantine, which resides on a separate content security appliance — typically
a Cisco Content Security Management appliance.
Note
You can implement end user access to the Spam Quarantine only for specified users or groups of users.
Also, after you initially implement end user access, you might later decide to disable access if end users
rarely view and release messages in the quarantine.
Also, after you initially implement end user access, you might later decide to disable access if end users
rarely view and release messages in the quarantine.
You can configure AsyncOS to send a notification email to end users, informing them of quarantined
spam and suspected spam messages. The notification contains a summary of the messages currently in
the Spam Quarantine for that user. The user can view the messages and decide whether to have them
spam and suspected spam messages. The notification contains a summary of the messages currently in
the Spam Quarantine for that user. The user can view the messages and decide whether to have them