Cisco Cisco Unified MeetingPlace Web Conferencing Manuale Di Manutenzione
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Chapter 11 Troubleshooting
reason you cannot access this folder, or if the drive is full, then
your file attachment operation will fail.
your file attachment operation will fail.
When Users Can’t Join a Web Conference
If one or more users report they are unable to join a web
conference, you need to determine whether the problem affects
everybody in the meeting or just a few of the participants.
conference, you need to determine whether the problem affects
everybody in the meeting or just a few of the participants.
If no one can join the web conference, the problem is most likely
related to the MeetingPlace Web server, such as one of the
Windows services being down. If only one or two participants are
affected, those users may have network connectivity issues.
related to the MeetingPlace Web server, such as one of the
Windows services being down. If only one or two participants are
affected, those users may have network connectivity issues.
To determine if a user has connected to the web conference
server:
server:
•
MeetingPlace WebShare users—the Meeting Room appears
with the connection status icon displayed in the right corner,
as displayed in Figure 11-1.
as displayed in Figure 11-1.
•
NetMeeting users—The user’s name and the MeetingPlace
Web Conference Server appear in the main window of
NetMeeting, as displayed in Figure 11-2.
Web Conference Server appear in the main window of
NetMeeting, as displayed in Figure 11-2.
If you determine that one or more users have not connected to the
web conference server, refer to Table 11-1 for possible solutions.
web conference server, refer to Table 11-1 for possible solutions.
Cisco MeetingPlace Web 3.0 System Manager's Guide OL-6033-01