Cisco Cisco WebEx Training Center WBS29.11 Libro bianco
© 2011 Brandon Hall Group. Licensed to Cisco for Distribution. | 5
The Use of Live Video in Learning
and Talent Management
and Talent Management
July 2011
Live video can be used to demonstrate new products, such electronic gadgets, medical
devices, cars, textile, engineering models, etc. Live video can also be used to describe
medical and other professional procedures. Live video can also be used to observe
remote environments such as new office space and labs and monitor what is taking
place in those locations.
devices, cars, textile, engineering models, etc. Live video can also be used to describe
medical and other professional procedures. Live video can also be used to observe
remote environments such as new office space and labs and monitor what is taking
place in those locations.
Video-enabled virtual sessions can be effective in performance support and customer
service. Field workers can work with remote experts using live video to understand
what’s required to repair equipment.
service. Field workers can work with remote experts using live video to understand
what’s required to repair equipment.
Support individuals can ask users to show them, using video, the configuration of a
malfunctioning device. The support technician can then walk the individual through
the correct setup procedures.
malfunctioning device. The support technician can then walk the individual through
the correct setup procedures.