Cisco Cisco IP Contact Center Release 4.6.1 Guida All'Installazione

Cisco

Figure 34: WebView Check Box.....................................................................................................................................66

Figure 35: Network VRU in a Gateway Deployment......................................................................................................68

Figure 36: Child Skill Group/Parent Service...................................................................................................................75

Figure 37: Data Mapping Between Unified CCE child and Unified ICME parent.........................................................76

Cisco Contact Center Gateway Deployment Guide for Cisco Unified ICME/CCE/SCCE/CCX Enterprise Releases 7.5(1) and Express Release 7.0(1)

iv