Cisco Cisco Unified MeetingPlace for Microsoft Outlook Guida Alla Risoluzione Dei Problemi
Notification Templates, Customizations, and Hot Fixes
Complete these steps prior to installation:
Back up the current Cisco MeetingPlace for Outlook 4.2.7 notification templates (MPMessages.rtf,
MPMsgRsvl.rtf, NotifySchedule.tpl, and NotifyReSchedule.tpl) in order to reapply the templates after
the upgrade process.
MPMsgRsvl.rtf, NotifySchedule.tpl, and NotifyReSchedule.tpl) in order to reapply the templates after
the upgrade process.
If this is a new installation or an upgrade from Cisco MeetingPlace for Outlook 4.2.5, manually edit
the 5.3 templates in Microsoft WordPad. Do not reuse the old templates. Do not choose Cut and Paste
to edit the templates.
the 5.3 templates in Microsoft WordPad. Do not reuse the old templates. Do not choose Cut and Paste
to edit the templates.
1.
If you want to customize new installations and upgrades, plan them with Cisco MeetingPlace
Customization Services.
Customization Services.
2.
Download relevant hot fixes (registered customers only) .
3.
Remote Installations
For remote installations, use Virtual Network Computing (VNC) or Symantec pcAnywhere. Do not use
Terminal Server.
Terminal Server.
Additional Notification Gateways
If this is a fresh installation of the Cisco MeetingPlace for Outlook version 5.3 gateway, uninstall any
notification gateways that already exist (such as e−mail, Simple Mail Transfer Protocol [SMTP], or Lotus
Notes) and reside on the same machine. If another notification gateway exists on a separate machine, make
sure that you assign and map different Cisco MeetingPlace mailboxes.
notification gateways that already exist (such as e−mail, Simple Mail Transfer Protocol [SMTP], or Lotus
Notes) and reside on the same machine. If another notification gateway exists on a separate machine, make
sure that you assign and map different Cisco MeetingPlace mailboxes.
Obtain Necessary Information
Obtain this information:
The host name or IP address of the Cisco MeetingPlace Server.
•
The domain user account and password.
•
The host name or IP address of the Cisco MeetingPlace Web gateway (if one exists).
•
The host name or IP address of the Microsoft Exchange server.
•
Begin Installation
Complete these steps:
Log in to Windows with the Cisco MeetingPlace for Outlook gateway account.
1.
Open Microsoft Outlook to create the Messaging Application Programming Interface (MAPI) profile.
2.
Test e−mail.
3.
Close Microsoft Outlook.
4.
Verify that the Cisco MeetingPlace for Outlook gateway account has "log on as service" rights and
local administrator rights.
local administrator rights.
5.
Verify that CDO.dll version 5.5.2625.65 or a later version is installed.
6.
Check and test the installation of Cisco MeetingPlace Web 5.3.
7.
Verify the path in HKLM\software\latitude\MeetingPlace for Outlook\InstallLocation (for upgrades
only).
only).
8.
Open the Installer and make sure you install the software to the drive specified by the customer.
9.
When the prompt for the Cisco MeetingPlace for Outlook gateway account domain name appears,
enter the short domain name.
enter the short domain name.
10.