Brother HL-3140CW Guida Utente

Troubleshooting 

I want to know the 
necessary port number for 
the security software 
settings. 

wired/ 
wireless

The following port numbers are used for Brother network features:



Network printing

 i Port number 161 and 137/ Protocol UDP



BRAdmin Light

 i Port number 161 / Protocol UDP

1

Windows

®

 only.

For details on how to open the port, see the instructions of the security 
software or ask the manufacturer. 

Is your Brother machine, 
access point/router, or 
network hub turned on?

wired/ 
wireless

Make sure you have confirmed all instructions in First check the following: 
on page 76.

Where can I find my Brother 
machine's network settings, 
such as IP address?

wired/ 
wireless

Print the Network Configuration Report. See Printing the Network 
Configuration Report on page 39.

How can I check the link 
status of my Brother 
machine?

wired/ 
wireless

Print the Network Configuration Report and check that Ethernet Link 
Status or Wireless Link Status is Link OK. See Printing the Network 
Configuration Report on page 39.

Can I “ping” the Brother 
machine from my 
computer?

wired/ 
wireless

Ping the Brother machine from your computer using the IP address or the 
node name.



Successful i Your Brother machine is working correctly and connected 
to the same network as your computer.



Unsuccessful i Your Brother machine is not connected to the same 
network as your computer.

(Windows

®

) 

Ask the network administrator and use the Network Connection Repair 
Tool to fix the IP address and the subnet mask automatically. For the 
detail of the Network Connection Repair Tool, see (Windows

the IP address and the Subnet Mask using the Network Connection 
Repair Tool. in Is your Brother machine assigned with an available IP 
address? on page 78.

Is the Brother machine 
connecting to the wireless 
network?

wireless

Print the WLAN report to confirm the state of the wireless connection. For 
how to print, see Printing the WLAN report  (For HL-3140CW, HL-3150CDW 
and HL-3170CDW) on page 40. If there is an error code on the printed 
WLAN report: see Quick Setup Guide: Troubleshooting.

I have checked and tried all 
of the above, however, I'm 
still having problems. Is 
there anything else I can 
do?

wireless

See the instructions supplied with your WLAN access point/router to find the 
SSID and the Network Key information and set them correctly. For details of 
the SSID and the Network Key, See Are your security settings 
(SSID/Network Key) correct? in I cannot complete the wireless network 
setup configuration. on page 77.