Cisco Cisco Digital Media Player 4300G Guida All'Installazione
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Getting Started Guide for Cisco Digital Media Players
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FAQs
Before You Submit Any Service Request
Timesaver
First, please check our DMP documentation on Cisco.com. We revise it continually and strive to answer every question. DMP
documentation is always available, fully searchable, and its only purpose is to help you. See
documentation is always available, fully searchable, and its only purpose is to help you. See
.
Check the
Check our public support forum. Experts monitor this forum daily and stand ready to guide you past common or unusual issues
with your DMPs. You can also search the support forum to learn if your questions are already answered. See
with your DMPs. You can also search the support forum to learn if your questions are already answered. See
.
Use ‘Bug Tool’ on Cisco.com to learn what we know about any problem that affects DMPs. The entries in Bug Tool might
warn against a problem’s root cause, say how to work around it, or explain how to recover from it. Or, they might tell you we fixed
the problem in a software patch or release. See
warn against a problem’s root cause, say how to work around it, or explain how to recover from it. Or, they might tell you we fixed
the problem in a software patch or release. See
If you still want to open a service request, gather and prepare notes about your equipment and network.
•
What was the last task that you performed with your DMP before you noticed the problem?
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What serial number and MAC address are visible on your DMP chassis?
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What was the Cisco sales order number for your DMP?
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What firmware release number is installed on your DMP?
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What number, if any, identifies your Cisco service contract?
FAQs
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DMP Startup Splash Screen
Q. Can I add my own logo to the DMP splash screen or change its design in any other way?
A.
No, not in this release. (Its information and design are in DMP firmware.)
Q. Can I change the splash screen duration?
A.
.