Cisco Cisco Agent Desktop 10.0 Guida Alla Risoluzione Dei Problemi

Event, Error, and Chat Logs

April 28, 2015

29

Chat client

monday.txt, tuesday.txt, wednesday.txt, 
thursday.txt, friday.txt, saturday.txt, 
sunday.txt

Chat service

FCCServer.log

Desktop Work Flow Administrator:



Desktop Configuration

administrator.log

Desktop Administrator

WebAdmin.log



WebAdminLib.log

Desktop Administrator:



Framework

Splkview.log

Desktop Monitoring Console

SMC.log

Enterprise service

CTIStorageServer.log

LDAP Monitor service

LDAPMonSvr.log, ldapRecover.log,



ldap_archive.log

License Administrator

LicensingAdmin.log

LRM service

LRMServer.log

Recording & Playback service

RPServer.log

Table 9. 

CAD event, error, and chat message logs — Continued

Service/Application

Log Name