Cisco Cisco Web Security Appliance S390 Guida Utente

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A-10
Cisco AsyncOS 8.0.6 for Web User Guide
 
Appendix A      Troubleshooting
  Policy Problems
Policy Troubleshooting Tool: Policy Trace
About the Policy Trace Tool
The Policy Trace Tool can emulate a client request and then detail how the Web Proxy processes that 
request. It can be used to trace client requests and debug policy processing when troubleshooting Web 
Proxy issues. You may perform a basic trace or you may enter advanced trace settings and override 
options. 
The policy trace tool evaluates requests against polices used by the Web Proxy only. These are Access, 
Encrypted HTTPS Management, Routing, Data Security, and Outbound Malware Scanning polices. 
Note
SOCKS and External DLP polices are not evaluated by the policy trace tool.
Note
When you use the policy trace tool, the Web Proxy does not record the requests in the access log or 
reporting database
Tracing Client Requests
Step 1
Choose System Administration > Policy Trace.
Step 2
Enter the URL you wish to trace to in the URL field.
Step 3
(Optional) Enter additional emulation parameters:
Step 4
Click Find Policy Match.
Table A-1
To emulate...
Enter...
The client source IP used to make the request.
An IP address in the Client IP Address field.
Note
If no IP address is specified, AsyncOS uses 
localhost
The authentication credentials used to make the 
request.
A user name in the User Name field and select an 
authentication realm in the Authentication Realm 
drop-down list.
Note
For authentication to work for the user you 
enter here, the user must have already 
successfully authenticated through the Web 
Security appliance.