Cisco Cisco Web Security Appliance S380 Guida Utente
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AsyncOS 9.0.1 for Cisco Web Security Appliances User Guide
Appendix A Troubleshooting
Problems with File Reputation and File Analysis
Step 3
Click Find Policy Match.
The Policy Trace output is displayed in the Results pane.
Problems with File Reputation and File Analysis
See
Troubleshooting File Reputation and Analysis, page 17-17
.
Reboot Issues
•
•
Virtual Appliance Running on KVM Hangs on Reboot
Note
This is a KVM issue and may change at any time.
For more information, see
and
https://bugs.launchpad.net/qemu/+bug/1329956.
Step 1
Check the following:
cat /sys/module/kvm_intel/parameters/enable_apicv
Step 2
If the above value is set to Y:
a.
Stop your virtual appliances and reinstall the KVM kernel module:
rmmod kvm_intel
modprobe kvm_intel enable_apicv=N
b.
Restart your virtual appliance.
Hardware Appliances: Remotely Resetting Appliance Power
If a hardware appliance requires a hard reset, you can reboot the appliance chassis remotely using a
third-party Intelligent Platform Management Interface (IPMI) tool.
third-party Intelligent Platform Management Interface (IPMI) tool.
Restrictions
•
Remote power cycling is available only on certain hardware. For specifics, see
•
If you want be able to use this feature, you must enable it in advance, before you need to use it. For
details, see
details, see
.