Cisco Cisco Unified Customer Voice Portal 11.0(1)

–

critical_error.wav

Note: Optionally, you can transfer the files
from the Unified CVP product CD.

•

For Step 6, see the "

" section.

2. Configure the base gateway settings.

See Chapter 12, "

," in Part 3 for detailed information.

3. Configure the service gateway settings.

4. Configure an incoming Pots dial-peer.

5. Configure a dial-peer for ringtone and error.

Note: This configuration is optional.

6. Do the following:

–

If using a Proxy Server, configure your
session target in the outbound dial peer
to point to the Proxy Server.

–

If using the sip-server global
configuration, then configure the
sip-server in the sip-ua section to be your
Proxy Server and point the session target
of the dial-peer to the sip-server global
variable.

• Make sure your dial plan includes this information.

You will need to refer to the dial plan when you
configure the SIP Proxy Server for Unified CVP.

• The sip service voip dial peer and the destination

pattern on the Ingress Gateway must match the
DNIS in static routes on the SIP Proxy Server or
Unified CVP Call Server.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)