Cisco Cisco Unified Customer Voice Portal 11.0(1) Guida All'Installazione

Removing Unified CVP Software

This chapter describes the procedures for removing Unified CVP software components. This
chapter contains procedures for both Windows 2003 installations and AIX installations.

Note: Both the Windows and AIX uninstall procedures discussed in this chapter remove all
Unified CVP components and their associated files. No log files, license files, or other such
files are left behind.

This section contains the following topics:

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Close and Unlock all CVP Related Files Before Uninstalling

Before you attempt to uninstall Unified CVP Release 4.0(1) or any of its associated Service
Releases or Maintenance Releases, make sure that all unnecessary applications are shut down
and opened files are closed. If a file that the Unified CVP uninstall program requires is locked,
a failed uninstall could result.

Windows 2003 Procedures

This section discusses the tasks and procedures associated with removing Unified CVP software
from a Windows 2003 system. It includes the following topics.

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How to remove the Informix Reporting database from your system.

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Two methods of removing Unified CVP software from your system:

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From the Unified CVP installation program

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.0(1)