Cisco Cisco Agent Desktop 9.0 Guida Utente
Cisco Desktop Administrator User Guide
102
June 2007
NOTE: CAD-BE agents must logout, exit, and log in again for changes
to take effect.
to take effect.
Configuring and Renaming Data Fields
The left pane displays the fields that appear in Agent Desktop. The right pane displays
the available fields.
the available fields.
NOTE: The left pane must contain at least one field.
To configure the data fields that appear in Agent Desktop:
1. Use the left and right arrows to move the available fields between the left and
right panes, and the up and down arrows to set the left-to-right order in which
the fields will appear in Agent Desktop.
the fields will appear in Agent Desktop.
2. Click Apply to save your changes.
Figure 50.
Show Data Fields tab.
To rename a data field:
1. Double-click the field you want to rename.
The Rename dialog box appears (see
).