Cisco Cisco Agent Desktop 10.5 Guida Utente
Synchronizing Directory Services
November 2006
35
Synchronizing Directory Services
The Directory Services database should by synchronized with the master ICM agent
database. You can synchronize the agent database between the ICM software and
Directory Services with the Synchronize Directory Services command.
database. You can synchronize the agent database between the ICM software and
Directory Services with the Synchronize Directory Services command.
By default, the database is synchronized once every 10 minutes. You can change the
synchronization interval by changing a setting in the DirAccessSynSvr.cfg file (refer to
Cisco CAD Service Information, Chapter 3), or you can synchronize the databases
manually.
synchronization interval by changing a setting in the DirAccessSynSvr.cfg file (refer to
Cisco CAD Service Information, Chapter 3), or you can synchronize the databases
manually.
To synchronize the databases manually:
1. In the left pane, select the logical contact center node.
2. Choose Setup > Synchronize Directory Services.
).
Figure 20.
Directory Services synchronization confirmation.