Cisco Cisco Computer Telephony Integration Option 8.5 Guida Dello Sviluppatore
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CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
Chapter 6 Event Interfaces and Events
ICallEvents Interface
CallType
SHORT
The general classification of the call
type.
type.
UniqueObjectID
STRING
An object ID that uniquely identifies
the call object.
the call object.
RouterCallKeyDay
INT
Together with the
RouterCallKeyCallID field forms the
unique 64-bit key for locating this
call’s records in the ICM database.
Only provided for Post-routed and
Translation-routed calls.
RouterCallKeyCallID field forms the
unique 64-bit key for locating this
call’s records in the ICM database.
Only provided for Post-routed and
Translation-routed calls.
RouterCalKeyCallID
INT
The call key created by the ICM. The
ICM resets this counter at midnight.
ICM resets this counter at midnight.
RouterCallKey
SequenceNumber
SequenceNumber
INT
Together with RouterCallKeyDay
and RouterCallKeyCallID fields
forms the TaskID.
and RouterCallKeyCallID fields
forms the TaskID.
ConnectionCallID
UINT
The Call ID value assigned to this
call by the peripheral or the ICM.
call by the peripheral or the ICM.
ANI (optional)
STRING
The calling line ID of the caller.
DNIS (optional)
STRING
The DNIS provided with the call.
UserToUserInfo
(Optional)
(Optional)
STRING
The ISDN user-to-user information
element. unspecified, up to 131
bytes.
element. unspecified, up to 131
bytes.
DialedNumber
(Optional)
(Optional)
STRING
The number dialed.
CallerEnteredDigits
(Optional)
(Optional)
STRING
The digits entered by the caller in
response to IVR prompting.
response to IVR prompting.
ServiceNumber
(Optional)
(Optional)
INT
The service that the call is attributed
to, as known to the peripheral. May
contain the special value
NULL_SERVICE when not
applicable or not available.
to, as known to the peripheral. May
contain the special value
NULL_SERVICE when not
applicable or not available.
Keyword
Type
Description