Cisco Cisco Prime Service Catalog 10.0 Riferimenti tecnici
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Cisco Prime Service Catalog 10.0 Configuration Guide
OL-31034-01
Chapter 1 Organization Design
Roles
If the purpose of this role is to enable the full range of management actions in Service Manager and the
ability to create and manage service teams and queues in Organization Designer, then this role must grant
object-level permissions to Organizational Units, People, and Queues, as shown below.
ability to create and manage service teams and queues in Organization Designer, then this role must grant
object-level permissions to Organizational Units, People, and Queues, as shown below.
Custom Roles
Organization Designer provides a large number of predefined roles. These roles should be suitable for
most use cases an average company may encounter for their users. If, however, you need additional roles,
you can create custom roles by either creating a new role from scratch or copying an existing role and
modifying it to meet your needs.
most use cases an average company may encounter for their users. If, however, you need additional roles,
you can create custom roles by either creating a new role from scratch or copying an existing role and
modifying it to meet your needs.
Because of the numerous combinations of capabilities and permissions available, keeping track of these
combinations can be a challenge. Therefore, you should create a new role by identifying a
system-defined role that has most or all of the capabilities you need. You should not use a system-defined
role with more capabilities than you need is because you cannot remove capabilities from a child; it
inherits all of the capabilities of its parent.
combinations can be a challenge. Therefore, you should create a new role by identifying a
system-defined role that has most or all of the capabilities you need. You should not use a system-defined
role with more capabilities than you need is because you cannot remove capabilities from a child; it
inherits all of the capabilities of its parent.
Step 1
Create this role by doing one of the following: