Cisco Cisco Process Orchestrator 3.0 Guida Utente
5-4
Cisco Process Orchestrator User Guide
OL-30196-01
Chapter 5 Managing High Availability and Resiliency
Advance Planning
Advance Planning
Ensuring both operational continuity and disaster recovery preparedness requires:
1.
Creating a support team (see
2.
Planning for high availability by installing multiple Process Orchestrators on virtual machines (see
3.
Using one of the recommended databases (see
4.
Considering the dependencies Process Orchestrator has on other services (see
5.
Develop a strategy for performing regular database and system backups.
Creating the Cisco Process Orchestrator
Support Team
To maintain operational continuity and ensure that the people on your site are prepared for any
emergency:
emergency:
Step 1
Create your Cisco Process Orchestrator Support team well in advance of any disaster.
When a disaster occurs, the first step of any recovery process should be to contact this team. The
members of this team should know the prescribed (and latest) list of procedures, and each member
should have a pre-defined role in the recovery process.
members of this team should know the prescribed (and latest) list of procedures, and each member
should have a pre-defined role in the recovery process.
This team should consist of:
•
The team assigned to day-to-day administration and operations.
Note
Although Process Orchestrator can be useful across a broad span of IT users, it needs an
administrator/operator. This person will use the Operations Workspace (see
administrator/operator. This person will use the Operations Workspace (see
) to monitor the health of processes and receive operational alerts, and
will typically serve as the primary contact for customer support issues.
•
The database administrator (DBA) responsible for the database if the disaster is related to the
Process Orchestrator database.
Process Orchestrator database.
•
The manager of the VM farm on which the Process Orchestrator servers run.
•
Personnel who can run the software that restores the Process Orchestrator server. This can be the
VM farm operator.
VM farm operator.
Step 2
Because outages in individual upstream systems can affect processes that span technologies and
services, maintain the contact information for the owners of any upstream systems (see
services, maintain the contact information for the owners of any upstream systems (see
). This information should include current names and phone
numbers.