Cisco Headend System Release 2.7 Guida Utente
12-6
Troubleshoot the EAS With the getEASdata Utility
749640 Rev D
Run the getEASdata Utility,
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6.
Type the number of the DHCT diagnostic screen that contains EAS-related
data and then press Enter.
Note: If you fail to provide the number of the diagnostic screen, the utility
Note: If you fail to provide the number of the diagnostic screen, the utility
will still run but it will not provide data in the EAS data on a DHCT section
of the EAS Error Report.
Results:
•
Results:
•
The system runs the EAS Error Report and displays the output to the screen
of the DNCS.
•
The system displays a message that states that the EAS Error Report can
also be found in the /tmp/EASerrors.out.[Date].doc file.
•
The system redisplays the menu of the getEASdata utility.
7.
Type 2 (for Show EAS Data) and then press Enter.
Result: The following message appears:
Enter the IP address of a DHCT that should have received the EAS message
Result: The following message appears:
Enter the IP address of a DHCT that should have received the EAS message
and/or hit return to continue.
8.
Type the IP address of a test DHCT that did not receive the EAS message, and
then press Enter.
Result: The following message appears:
Enter the diagnostic screen the EAS data is on and/or hit return to continue.
Result: The following message appears:
Enter the diagnostic screen the EAS data is on and/or hit return to continue.
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