Cisco Cisco WebEx Social for Mobile Guida Utente
7
Cisco WebEx Social Frequently Asked Questions, Release 3.3 and 3.3 SR1
OL-27682-03
Libraries
A.
The Chat window stays open while you navigate to other areas of Cisco WebEx Social or use your
browser for another purpose while you are chatting. By design, the chat window closes, and any chat
sessions you have in progress are ended if you refresh the screen where you are chatting.
browser for another purpose while you are chatting. By design, the chat window closes, and any chat
sessions you have in progress are ended if you refresh the screen where you are chatting.
Q.
Can I keep a record of my chat?
A.
No. Cisco WebEx Social does not retain a chat history.
Q.
Why does the cursor in the My Contacts search box appear in My Chat window?
A.
The Cisco WebEx Social chat window opens in a separate window and is displayed permanently on
top of the underlying page until it is minimized or closed. When a user clicks inside the search box
in the Cisco WebEx Social dock at the bottom of the page, the cursor may appear in the chat dialog
box, if the chat window overlaps the search box. This issue arises for some Internet Explorer 8 and
9 users. To resolve the problem, manually move the chat window away from the dock to another
location on the page.
top of the underlying page until it is minimized or closed. When a user clicks inside the search box
in the Cisco WebEx Social dock at the bottom of the page, the cursor may appear in the chat dialog
box, if the chat window overlaps the search box. This issue arises for some Internet Explorer 8 and
9 users. To resolve the problem, manually move the chat window away from the dock to another
location on the page.
Q.
Why do links to other pages open when I am chatting with other users?
A.
Some users of Internet Explorer 8 may find that when they are chatting with another WebEx user,
links to other web pages appear to open on their own. This situation can happen if the Chat window
dialog box is positioned over a link or other clickable object on the underlying page. When text is
entered in the dialog box, the underlying link or object may be activated. Internet Explorer 8 users
should ensure that they have the latest version of IE8 installed. If the issue continues to cause a
problem, users should move the chat window to another location on the page.
links to other web pages appear to open on their own. This situation can happen if the Chat window
dialog box is positioned over a link or other clickable object on the underlying page. When text is
entered in the dialog box, the underlying link or object may be activated. Internet Explorer 8 users
should ensure that they have the latest version of IE8 installed. If the issue continues to cause a
problem, users should move the chat window to another location on the page.
Libraries
This section is organized as follows:
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•
•
Q.
Do other users have access to the documents and images in my library?
A.
By default, users cannot access any folders that you create and any files that you upload, unless you
change the permission settings for your folders and files.
change the permission settings for your folders and files.
If you set the permission for a document to Public, the document can be accessed by others by
searching for the relevant tag. Note that documents that are saved in private and public folders can
be accessed.
searching for the relevant tag. Note that documents that are saved in private and public folders can
be accessed.
Q.
When I add a document to an existing folder, does it inherit the permissions of the folder?
A.
No, a document does not inherit the permissions of a folder. By default, the permissions of folders,
and any files uploaded to them, are set to private and they cannot be viewed by others. These
permissions can be changed when the folder is being created or when the file is being uploaded.
Permissions can also be changed later, at any time.
and any files uploaded to them, are set to private and they cannot be viewed by others. These
permissions can be changed when the folder is being created or when the file is being uploaded.
Permissions can also be changed later, at any time.
Q.
When I add a file to a folder, can I share it with other people at the same time?
A.
No. The best way to share a file is to create a post or an update, attach the document, and share it
with your preferred contacts.
with your preferred contacts.