Cisco Cisco WebEx Social for Mobile Guida Utente
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Cisco WebEx Social Frequently Asked Questions, Release 3.4
OL-27682-03
Video Calls
Q.
I set up a recurring meeting for a conference that is held every two years and it is displayed as
occurring every year in the meeting details in Webex Social. It also has an incorrect end date.
occurring every year in the meeting details in Webex Social. It also has an incorrect end date.
A.
If the recurrence period of a meeting exceeds 1 year (it recurs every two years or more), the WebEx
Social Calendar application displays the recurrence pattern as “every year”. In these circumstances,
it is not possible to display the correct pattern of recurrences. An incorrect end date may also be
displayed. For example, Webex Social will display the end date of a biennial meeting (one held every
every two years) that has four occurrences, four years after the date of the first meeting and not eight
years.
Social Calendar application displays the recurrence pattern as “every year”. In these circumstances,
it is not possible to display the correct pattern of recurrences. An incorrect end date may also be
displayed. For example, Webex Social will display the end date of a biennial meeting (one held every
every two years) that has four occurrences, four years after the date of the first meeting and not eight
years.
Video Calls
This section is organized as follows:
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Q.
How do I know if the person I am calling has video calling capability?
A.
It is not possible to find out if the person you are calling or the person calling you has video
capability before making the call. Each video stream starts only after the user has opted to share
video (in Cisco WebEx Social, click the Start Video button in the chat window). Note, that video
calls can only be made if the device being used supports video calling.
capability before making the call. Each video stream starts only after the user has opted to share
video (in Cisco WebEx Social, click the Start Video button in the chat window). Note, that video
calls can only be made if the device being used supports video calling.
Q.
Can I change the frame ratio of my video calls?
A.
The frame ratio is determined by the capability of the video camera you use. You may be able to
change these settings depending on the options that are available. If the camera only supports a 4:3
ratio, you may see black strips on both sides of the video frame initially. When streaming starts, the
call plug-in automatically optimizes the video ratio to 16:9.
change these settings depending on the options that are available. If the camera only supports a 4:3
ratio, you may see black strips on both sides of the video frame initially. When streaming starts, the
call plug-in automatically optimizes the video ratio to 16:9.
Q.
How can I improve the quality of my video call?
A.
It is not possible to manage the quality settings of video calls from within Cisco WebEx Social.
Video call quality can vary depending on the available network bandwidth and other criteria beyond
the control of Cisco WebEx Social.
Video call quality can vary depending on the available network bandwidth and other criteria beyond
the control of Cisco WebEx Social.