Cisco Cisco MXE 3500 (Media Experience Engine)

Register each RN separately. Use the RN PAK and the RM License Host ID for completing 
registration and obtaining the updated license files one at a time. 

You will use the license file that you receive for the final completed registration process on the RM 
appliance.

Save the final license file to a location that the Cisco MXE 3500 can access during license installation.

If the license file is lost, it can take up to one business day to get another copy. The License file 
is saved during a system back up.

Follow these steps to install an upgrade license. Install the upgrade license in the standalone or the RM 
appliance.

Log in to the Cisco MXE 3500 web UI.

Under the Tools tab, click Upload License.

Click Browse to navigate to and select the license file.

Uncheck Replace Existing Licenses to add upgrade license to existing license.

If Replace Existing Licenses is checked, the existing license is overwritten.

Click Upload to install the license file on the Cisco MXE 3500.

The following sections provides troubleshooting tips and contact information.

If you experience problems with the license registration websites or if you have additional questions, for 
a prompt response, please open a Service Request using the TAC Service Request Tool at:

.

Please have your valid Cisco ID and password, and the license host ID available. To view the license host 
ID, login to the Cisco MXE 3500 Web UI. Under the Tools tab, click Upload License. See 

Alternatively, you may also call one of these numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)