Cisco Cisco IP Contact Center Release 4.6.1
Table 4: Logical Interface Controller Tab Field Descriptions
Description
Field/Button
A unique identifier for the NIC's logical controller. This is a read-only field.
When you create a new NIC, the system places UNASSIGNED in this field
and automatically creates an ID when you save your edits.
When you create a new NIC, the system places UNASSIGNED in this field
and automatically creates an ID when you save your edits.
Controller ID (required)
The enterprise name for the NIC's logical controller. This name also identifies
the NIC and must be unique for all logical controllers in the enterprise.
the NIC and must be unique for all logical controllers in the enterprise.
Name (required)
The type of routing client serviced by the NIC. For example, Lucent, MCI,
Sprint, and so on. When defining a new NIC, select one from the pop-up
selection box.
Sprint, and so on. When defining a new NIC, select one from the pop-up
selection box.
Client Type (required)
Selecting a type of routing client automatically places that type's default values
in the Routing Client's Timeout Threshold, Late Threshold, Timeout Limit,
Use DN/Label Map, and Client Type fields.
in the Routing Client's Timeout Threshold, Late Threshold, Timeout Limit,
Use DN/Label Map, and Client Type fields.
A string containing information such as logon information, specific to the
interface controller device. For example: -rtuser UserName -rtpswd Password
interface controller device. For example: -rtuser UserName -rtpswd Password
Configuration Parameter
Additional information about the Logical interface controller.
Description
Click this button to add one or more Physical Interface Controllers.
Add Physical Interface Controller
This button is disabled when there is no client type, as in a new NIC record, or
when the NIC node reaches its upper limit of Physical Interface Controllers.
when the NIC node reaches its upper limit of Physical Interface Controllers.
Physical Interface Controller Tab
The Physical Interface Controller tab allows you to view (and define or edit, if you have
maintenance access) the properties of the selected NIC's physical interface controller(s).
maintenance access) the properties of the selected NIC's physical interface controller(s).
Table 5: Physical Interface Controller Tab Descriptions
Description
Field/Button
A duplexed NIC has two entries in the Physical Interface Controller table and
a single entry in the Logical Interface Controller table.
a single entry in the Logical Interface Controller table.
Associated Physical Interface
Controllers
Controllers
A unique identifier for the NIC's associated physical interface controller. This
is a read-only field. When you create a new NIC, the system places
is a read-only field. When you create a new NIC, the system places
ID
UNASSIGNED in this field and automatically creates an ID when you save
your edits.
your edits.
The enterprise name of the routing client associated with the NIC. This name
must be unique for all physical controllers in the enterprise.
must be unique for all physical controllers in the enterprise.
Name
Any other information about the physical interface controller.
Description
To edit the name or description of the physical interface controller, click this
button and in the Physical Interface Controller dialog enter your edits and click
OK.
button and in the Physical Interface Controller dialog enter your edits and click
OK.
Modify
To enter a record for a new associated physical interface controller, click this
button and in the Physical Interface Controller dialog, enter its enterprise name
and click OK.
button and in the Physical Interface Controller dialog, enter its enterprise name
and click OK.
New
Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)
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Chapter 5: Configuring Routing Clients
Configuring a Network Interface Controller (NIC)