Cisco Cisco IP Contact Center Release 4.6.1

The system assigns an ID to the controller when you save it to the database.
The NIC can represent multiple physical devices. The limit is different for
different client types. Refer to the Pre-installation Planning Guide for Cisco
Unified ICM Enterprise and Hosted for more information.

Deletes the selected physical interface controller.

Routing Client Tab

The Routing Client tab allows you to view (and define or edit, if you have maintenance access)
the properties of the selected routing client. The Routing client is the entity that sends routing
requests to the system software.

The enterprise name of the routing client associated with the NIC. You can
have more than one routing client associated with a NIC. Typically, each
routing client maps to a subsystem within the interexchange carrier network.

The maximum time, in milliseconds, that the routing client can wait for a
response to a routing request. The NIC sends a default response slightly before
this threshold.

A threshold value, in milliseconds, for classifying responses as late. Any
response that exceeds this threshold is considered late even if it does not
exceed the Timeout Threshold.

The maximum time, in seconds, for which the routing client waits for a
response. This is the maximum time the routing client will tolerate consecutive

response timeouts before it stops sending requests to the system software. For
more information, see Chapter 2, "

An enterprise name for the call type. Initially, you can leave this field blank.
For information on this field, refer to the Scripting and Media Routing Guide
for Cisco Unified ICM/Contact Center Enterprise & Hosted.

A string containing any initialization parameters that must be passed to the
routing client. For a public network, this might include the subsystem number.
A null value indicates no configuration parameters are provided.

Indicates whether the Dialed Number (DN) Label table is used to determine
which labels are valid for each dialed number. If not, all labels for the routing
client are valid for all dialed number.

The type of routing client that ultimately routes the call on the requesting
Unified ICM system.

This field is enabled only for the routing client associated with an INCRP
NIC. In all other cases, it is the same as the logical interface controller's client
type.

Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)