Cisco Cisco IPCC Web Option Guida Alla Progettazione

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Cisco Unified Contact Center Enterprise 7.0, 7.1, and 7.2 SRND
OL-8669-16
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Design Considerations for High Availability
This chapter covers several possible Unified CCE failover scenarios and explains design considerations 
for providing high availability of system functions and features in each of those scenarios. This chapter 
contains the following sections:
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What's New in This Chapter
 lists the topics that are new in this chapter or that have changed significantly from previous 
releases of this document.
 
Table 3-1
New or Changed Information Since the Previous Release of This Document 
New or Revised Topic
Described in:
Recovery of calls after PG failover