Cisco Cisco E-Mail Manager Unity Integration Option Guida Utente
C H A P T E R
5-1
ICM WebView Online Help
5
Application GateWay, Application Path, and
Script Queue Reports
Script Queue Reports
This section describes:
•
•
Application GateWay and Path Database Tables
The application gateway, application path and script queue templates take data from
the Application_Gateway, the Application_Gateway_Half_Hour, and the
Application_Path_Real_Time Script Script_Queue_Real_Time database tables.
Application gateway, application path, and script queue report
templates
WebView includes the following ICM application gateway and path report
templates. You can click on the name of the report in the following table to see
more detailed information about the data in that report, and how the data is
derived from the ICM software's database.
Table 5-1 Application Gateway and Application Path Templates
Template Name
Applicable
Environment
Type
Description
IPCC and
Standard ACD
historical
table
Data on requests made by the
application gateway to a host
system.
IPCC and
Standard ACD
real-time
table
Current status of a single application
path.
IPCC and
Standard ACD
real-time
table
Queue statistics for a script's Queue
Node.