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Cisco Cisco Computer Telephony Integration Option 8.5

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Integrating Cisco CTI OS Into a Citrix MetaFrame Presentation Server/Microsoft Terminal Services Environment
Release 7.5(1)
Chapter 1      Integrating Cisco CTI OS into a Citrix MetaFrame Presentation Server Environment
Installing and Configuring CTI OS under the Citrix MetaFrame Presentation Server or Microsoft Terminal Services
The Custom ICA Connections screen appears. 
Step 2
Double click on the Add ICA Connection icon. An Add New ICA Connection screen appears.
Step 3
From the pull down list, select either Local Area Network or Wide Area Network.