Cisco Cisco E-Mail Manager Unity Integration Option Guida Utente
Script Administration
This section describes Script Administration.
This chapter contains the following topics:
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How to Check Script Routes
After you save a script, you should check that all routes referenced have valid labels for the
routing clients and dialed numbers for which you have scheduled the script.
routing clients and dialed numbers for which you have scheduled the script.
Note: You must have saved the script to the ICM database before you can check the routes.
For ICM software to route calls through a script, you must have defined a routing label for each
route referenced in the script. Each label is valid only for specific routing clients and, optionally,
for specific dialed numbers.
route referenced in the script. Each label is valid only for specific routing clients and, optionally,
for specific dialed numbers.
To check script routes:
Step 1
Start Check Routes from the ICM Admin Workstation group. The Check Routes window opens.
Step 2
Using the drop-down lists, select the following:
Scripting and Media Routing Guide Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)
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Chapter 8