HP 20-700 Manuale Utente
158 HP Ultrium Drives and Tape Cartridges
Appendix A
Troubleshooting HP Ultrium Drives
This section describes troubleshooting information for Ultrium drives, including:
■
Rewinding/Removing a Stuck Tape
■
Ultrium Cleaning Issues
■
LTO-Cartridge Memory (LTO-CM) Issues
on page 115 for information on
troubleshooting library operation or other problems you may encounter. If you
experience problems not covered by this manual, contact your support
representative.
Rewinding/Removing a Stuck Tape
If a tape gets stuck in the drive, attempt to eject the tape:
■
Manually from the tape library
■
By holding the [UNLOAD] button for 10 to 15 seconds to force an eject
from the drive
■
Remotely, using the Web-Based Library Administrator
■
Using your host backup software
If these attempts are not successful, contact your support representative.