HP 20-700 Manuale Utente

Appendix A

HP Ultrium Drives and Tape Cartridges 159

Appendix A

Ultrium Cleaning Issues

on page 159 describes potential issues with cleaning cartridges

and how to resolve them.

Table 5

Ultrium Cleaning Issues

Problem

Solution

A brand new data cartridge is used and

the library’s operator panel indicates to

clean the drive.

■

Clean the outside of the data cartridge using a damp,

clean, lint-free cloth.

■

Clean the drive using the drive cleaning procedure on

■

If the library’s operator panel indicates to clean the

drive again within a short amount of time, replace the

data cartridge.

Cannot load the cleaning cartridge.

■

Ensure that you are using an approved Ultrium cleaning

cartridge. Cleaning cartridges are unique for each drive

technology.

Recurring cleaning message.

■

If the message reappears after cleaning the drive, the

library will indicate the need to replace the cleaning

cartridge.

■

Replace the existing cleaning cartridge with a new one.

■

If the message reappears when a particular data

cartridge is used, verify that the data cartridge is

readable by:
— Clearing the error message.
— Reading the tape again.

■

If the data cartridge can be read, backup data from the

damaged cartridge to another cartridge, and discard

the damaged one.