HP color laserjet 2550 series Manuale Di Servizio

a. If the page prints, then the problem is in the printer driver. For Windows, try using

the other printer driver. Or, for Windows or Macintosh, uninstall the printer driver
(see the HP Color LaserJet 2550 Series Printer User Guide for information about
uninstalling the printing software) and reinstall it (see the HP Color LaserJet 2550
Series Printer Getting Started Guide).

b. If the page does not print, then the problem is in the computer or the program.

8. Print a short document by using a different program that has worked in the past. If this

solution works, then the problem is in the program you are using. If this solution does not
work (the document does not print) complete these steps:

a. Try printing the job from another computer that has the printer software installed.

b. If you connected the printer to the network, connect the printer directly to a computer

by using a parallel cable or USB cable. Redirect the printer to the correct port, or
reinstall the software and select the new connection type you are using.

9. If the problem is still not resolved, see 

It is recommended that you use the HP color LaserJet 2550 series printer CD-ROM to install
and set up the printer on a network.

Follow these steps to see if the problem is caused by the network.

●

When the Configuration page printed, an HP Jetdirect configuration page should have
printed if the printer is network-enabled. (If these pages do not print in your language,
see 

.) Verify that all network settings are correctly configured.

●

Contact the network administrator for assistance.

In addition to the problems listed in this section, see 

you are using a Macintosh computer, and see 

 if you are using

several printer languages.

The job might be very complex (for example, if it
contains graphics).

●

Wait for the job to print.

●

Reduce the complexity of the page or try
adjusting the print-quality settings. If this
problem occurs frequently, add memory to
the printer.

The maximum speed is 16 ppm in black and
4 ppm in color and cannot be exceeded even
when more memory is added.

Wait for the print job to finish.

Printing speeds might be automatically reduced
when printing special-size media.

Wait for the print job to finish.

ENWW

Resolving problems that did not generate messages