HP digital sender 9200c Manuale Di Servizio

Pagina di 290
Problem
Action to take
Placement of the scanned image appears to be wrong.
Make sure that the document that you are trying to send
is placed correctly in the ADF or on the glass.
The scanner might need to be recalibrated. See
 for instructions.
The image-quality is poor.
Make sure that the document that you are trying to send
is placed correctly in the ADF or on the glass.
Make sure that the glass is clean. If the glass is dirty,
clean it with a dry, soft cloth.
If you are scanning from the ADF, try scanning from the
glass. If the image that was scanned from the glass is
better, clean the ADF. See 
for complete cleaning procedures.
If possible, try changing some of the scan settings, such
as resolution or file type, in order to improve the image
quality.
The ADF feeds multiple sheets, skews pages, or jams
frequently. 
Adjust the guides so that they are snug against the
stack but do not bend the stack.
The maximum number of pages the ADF can hold is 50
or fewer, depending on the type of media that is being
loaded.
The maximum number of pages the output tray can hold
is 50 or fewer. Make sure that more pages are not
stacking up in the output tray.
The type of media that is being loaded might not meet
the required specifications. See 
media specifications.
Clean the separation pad and the rollers. See 
If the mylar sheet has recently been replaced, verify that
it was correctly installed. See the documentation that
came with the mylar sheets.
If the roller assembly or separation pad has recently
been replaced, verify that it is correctly installed. See
the documentation that came with the replacement part.
If users have been feeding unsupported items through
the ADF (for example, carbon copy forms), the rollers
might have accumulated a residue or been damaged.
You might need to clean the rollers (see 
) or replace the rollers (see 
).
162
7 Troubleshooting