HP laserjet 3390, 3392 all-in-one Manuale Di Servizio
Problem
Cause
Solution
Open the rear output bin, or use long-
grain paper.
grain paper.
or it is embossed or from a faulty paper
lot.
lot.
Print is skewed (crooked).
The media guides might be incorrectly
adjusted.
adjusted.
Remove all media from the input tray,
straighten the stack, and then load the
media in the input tray again. Adjust the
media guides to the width and length of
the media that you are using and try
printing again.
straighten the stack, and then load the
media in the input tray again. Adjust the
media guides to the width and length of
the media that you are using and try
printing again.
More than one sheet feeds at one time.
The media tray might be overloaded.
Remove some of the media from the tray.
The media might be wrinkled, folded, or
damaged.
damaged.
Verify that the media is not wrinkled,
folded, or damaged. Try printing on
media from a new or different package.
folded, or damaged. Try printing on
media from a new or different package.
The all-in-one does not pull media from
the media input tray.
the media input tray.
The all-in-one might be in manual feed
mode.
mode.
●
If Manual feed appears on the all-
in-one control-panel display,
press
in-one control-panel display,
press
to print the job.
●
Verify that the all-in-one is not in
manual feed mode and print your
job again.
manual feed mode and print your
job again.
The pickup roller might be dirty or
damaged.
damaged.
The paper-length adjustment control in
tray 2 or optional tray 3 is set at a length
that is greater than the media size.
tray 2 or optional tray 3 is set at a length
that is greater than the media size.
Adjust the paper-length adjustment
control to the correct length.
control to the correct length.
230
Chapter 6 Troubleshooting
ENWW