HP laserjet 3390, 3392 all-in-one Manuale Di Servizio

The telephone or answering machine
that is connected to the line is not
receiving voice calls.

The fax cord might not be correctly
connected.

See the Getting Started Guide to check
the installation. The all-in-one must be
the first device connected to the
telephone line.

The answer mode or rings-to-answer
settings might not be correctly set.

The rings-to-answer must be set higher
than the answering machine setting.

The answering machine or telephone
might not be functioning.

Connect the telephone or answering
machine directly to the telephone line
and determine if it works by itself.

The problem persists.

See the Fax chapter in the all-in-one user
guide.

For information about removing jams, see 

.

Print is skewed (crooked).

The media input tray might be
overloaded.

Remove some of the media from the
input tray.

The media guides might be incorrectly
set, broken, or missing.

Verify that the guides are not adjusted
too tightly or too loosely against the
paper. Check for broken or missing
guides, and replace them if necessary.

The media might not meet
HP specifications.

Use media that meets HP specifications.

Pages are curled or wrinkled.

The media might not meet
HP specifications.

Use media that meets HP specifications.

The paper path might be affecting the
pages.

Open the rear output door on the back of
the all-in-one and use this paper path.

The media is not stored properly.

When possible, store media in its sealed
ream at room temperature.

The media has been in the input tray too
long.

Turn over the stack of media in the tray
or rotate the media 180° in the paper tray.

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Chapter 6   Troubleshooting

ENWW