HP laserjet 3390, 3392 all-in-one Manuale Di Servizio

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Performance problems
Problem
Cause
Solution
Faxes are transmitting or being received
very slowly.
The fax might be very complex, such as
one with many graphics.
Complex faxes take longer to be sent or
received. Breaking longer faxes into
multiple jobs can increase the
transmission speed.
The receiving fax machine might have a
slow modem speed.
The all-in-one only sends the fax at the
fastest modem speed that the receiving
fax machine can accept.
The resolution at which the fax was sent
or is being received might be very high.
If you are receiving the fax, call and ask
the sender to lower the resolution and
resend the fax. If you are sending the fax,
lower the resolution and resend the fax.
Your telephone line might not be
working.
Hang up and resend the fax. Have the
telephone company check the telephone
line.
You are sending a fax via an international
call.
You must allow more time to transmit fax
jobs internationally.
The fax activity logs or fax call reports are
printing at inappropriate times.
The fax activity log or fax call reports
settings are not correct.
Print a Configuration page and check
when the reports print.
The all-in-one sounds are too loud or too
soft.
The volume setting might not be adjusted
correctly.
Adjust the volume setting.
ENWW
Fax troubleshooting
239