HP pavilion ze1200_xf300 Manuale Di Servizio

18 

Troubleshooting and Diagnostics 

ze1000 Series Troubleshooting and Self-Repair Guide 

•  Make sure you installed any drivers included with the mouse. 
•  Restart the notebook, so that it will detect the mouse. 

•  Check all cables and connections. Try connecting at a different network station, if available. 
•  If the green light next to the LAN port does not light, the LAN cable may not be connected to the 

network or the network may be down. Try connecting a different notebook to the cable. 

•  Click Start, Control Panel, Network and Internet Connections, Network Connections. Make sure 

you have the correct clients and protocols installed. 

•  Make sure the LAN cable is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for 

100Base-TX operation. Maximum cable length is 100 meters (330 feet). 

•  Use the networking problems troubleshooter in Windows Help and Support. 
•  Click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the 

Device Manager. If the network interface is disabled, try to enable it. If it has a conflict, try 
disabling another device. 

•  Click Start, Search to look for a computer. 
•  Check with your network administrator to make sure NetBEUI protocol is supported on the 

network. 

•  If a Netware server is using IPX/SPX protocol, you may need to force your frame type to match 

the server’s frame type. Check with your network administrator. 

•  Check whether you have a TCP/IP network with no DHCP server. This can cause a long delay at 

startup because DHCP is enabled. Contact your network administrator to determine the proper 
TCP/IP configuration. 

•  Connect the AC adapter.