Oricom p100 Manuale Utente

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15 of 16 
 
Troubleshooting 
 
Are you having trouble with your phone?  Here are some of the most 
common problems and solutions.  
 
Problems Solutions 
The phone does not work 
at all 
 
• 
Make sure that power adaptor and phone 
cord are connected properly.   
• 
Check that the batteries are fully charged 
and installed properly. 
• 
This phone does not work during power 
failure. 
The phone does not ring 
 
• 
Make sure the handset (or base) ringer is 
turned on. 
• 
Make sure the power adaptor and the phone 
cord are connected properly. 
• 
Move the handset closer to the base unit. 
There is no dial tone 
 
• 
Check that the phone cord is connected 
properly. 
• 
Check the handset is fully charged. 
• 
Move the handset closer to the base unit. 
Caller ID (CID )does not 
work properly 
 
• 
Check with your local phone company that 
you have a subscription to their service. 
• 
Let the phone ring at least once before 
answering. 
• 
Phone numbers are not available if calls are 
private, from payphones, from overseas, 
out-of-area call. 
A caller ID call waiting 
call cannot be answered 
• 
Check with your local phone company and 
select the correct recall duration 
Base charge light does 
not work 
• 
Make sure the handset is making contact in 
the cradle. 
The empty battery icon 
appears soon after the 
batteries are charged 
• 
Replace the batteries with new ones. 
Contact Oricom for original replacements 
 
 
 
 
 
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Warranty Information 
 
This product is covered by a 12 month warranty against defective workmanship 
or parts, effective from the date of purchase.  The warranty does not extend to 
damage caused by misuse, negligence, excessive voltage, faults on the telephone 
line or lightning. This guarantee in no way affects your statutory rights. Full 
details of the warranty are contained in the enclosed warranty card. 
 
In the unlikely event of a fault developing, please contact us for 
assistance. If the product is then found to be faulty you will be asked to 
return it directly to us with a copy of the purchase receipt. 
 
If you feel this product is not working correctly please consult the user guide 
and ensure that you are using the product in accordance with the instructions. 
 
Remove all extra telephone equipment and connect only this telephone directly 
to the telephone socket. 
 
If the fault is still present, connect another telephone (if available) to the 
telephone socket. The results will show you whether the fault lies with this unit 
or with the telephone line.  If the product is working correctly the fault is on the 
telephone line. Please contact your network operator for assistance 
 
To orders spare parts replacement batteries and in  case of any technical issues 
you may have with product please consult our website for further information 
or send us an email for a prompt response to your enquiry.  
 
 
 
Australia
 
Oricom International Pty Ltd 
PO Box 5681  
South Windsor, NSW 2756 
 
Customer support 
 
Email: support@oricom.com.au 
Web: www.oricom.com.au  
Fax: (02) 4572 0939   
Ph:  1300 889 785 
 
New Zealand
 
Atlas Gentech (NZ) Limited 
Private Bag 14927,  
Panmure,  Auckland 
 
Customer support 
 
Email: support@atlasgentech.co.nz 
Web: www.atlasgentech.co.nz  
Fax: (09) 574 2722   
Ph: 0900 50 025 (Toll Call)