Honeywell eclipse ms5100 series Manuale Utente

 

 

22 

T

ROUBLESHOOTING 

G

UIDE

 

The unit scans 
but the data is 
not correct. 

The unit’s 
configuration is not 
correct. 

Make sure that the proper PC type 
AT, PS2 or XT is selected.  Verify 
the correct country code and data 
format is selected. Adjust the 
inter-character delay symptom. 

The unit is 
transmitting 
each character 
twice. 

The unit’s 
configuration is not 
correct. 

Increase the interscan code delay 
setting.  Adjust whether the F0 
break is transmitted.   
It may be necessary to try this in 
both settings. 

Alpha 
characters show 
as lower case. 

The computer is in 
Caps Lock mode. 

Enable the Caps Lock detect 
feature of the scanner to detect 
whether the PC is operating in 
Caps Lock. 

Everything 
works except for 
a couple of 
characters. 

These characters 
may not be supported 
by that country’s key 
look up table. 

Try operating the scanner in Alt 
mode. 

The com port at the 
host is not working or 
not configured 
properly. 

Check to make sure the baud rate 
and parity of the scanner and the  
port match and that the 
configuration is looking for 
“RS232” data. 

The unit 
powers-up OK 
and scans OK 
but does not 
communicate 
properly to the 
host. 

The cable is not 
connected to the 
proper com port. 

Check to make sure the unit is 
connected to the correct com port 
on the host device. 

The host is 
receiving data 
but the data 
does not look 
correct. 

The scanner and host 
may not be 
configured for the 
same interface 
parameters. 

Check the scanner and the host 
are configured for the same 
interface parameters. 

Characters are 
being dropped. 

Inter-character delay 
needs to be added to 
the transmitted 
output. 

Add some inter-character delay to 
the transmitted output by using 
the MetroSelect Single-Line 
Configuration Guide.