Honeywell eclipse ms5100 series Manuale Utente

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20 
T
ROUBLESHOOTING 
G
UIDE 
 
 
The following guide is for reference purposes only.  Contact a customer service 
representative (see page 44) to preserve the limited warranty terms. 
 
Symptoms 
Possible Causes 
Solution 
All Interfaces  
No power is being 
supplied to the unit. 
Check the transformer, the outlet 
and power strip.  Make sure the 
cable is plugged into the unit. 
The unit has no 
LEDs, beep or 
laser. 
No power is being 
supplied to the unit 
from host. 
Some host systems cannot supply 
enough current to power Eclipse. 
A power supply may be needed. 
At power up the 
unit beeps two 
times and 
alternately flashes 
the LEDs.  
There is a ROM 
failure. 
A flash ROM upgrade is required. 
At power up the 
unit beeps three 
times.  
There is a non-
volatile RAM failure.
At power up there 
is a continuous 
razz tone. 
There has been a 
diagnostic failure. 
At power up there 
is a razz tone and 
the green LED 
flashes.  
There is a VLD 
failure. 
At power up there 
is a razz tone and 
both LEDs flash. 
There is a scanning 
mechanism failure. 
Contact a customer service 
representative. 
 
The unit scans, 
communicates 
and beeps twice. 
The same symbol 
timeout is set too 
short. 
Adjust the same symbol timeout 
for a longer time. 
The unit powers 
up, but does not 
beep. 
The beeper may be 
disabled or no tone 
has been selected. 
Enable beeper and select a tone.